This Privacy Policy describes how Tallypets.com (“Tallypets”, “we”, “us”, or “our”) collects, uses, and shares information about you when you visit our website at https://tallypets.com/ or use our online services. This Privacy Policy applies to all users of our website and services.

Information We Collect

We collect information about you in various ways when you use our website or services.

Account Information: When you create an account on our website, we collect your name, email address, mailing address, phone number, and payment information. We use this information to operate and maintain your account, provide services to you, bill you for products and services, and communicate with you about your account and our products and services.

Usage Information: We collect information about how you interact with our website and services. This includes information like access dates and times, pages viewed, links clicked, files downloaded, and other actions you take on our website and services. We use this information to understand how visitors use our website, improve our website content, and monitor website metrics and performance.

Device Information: We collect information from the devices you use to access our website or services, such as your IP address, browser type, operating system details, device type, cookie information, and unique device identifiers. We use this information to provide and maintain our services, troubleshoot issues, analyze usage, and improve security and performance.

Location Information: With your consent, we may collect information about your device’s precise location from things like IP address, GPS, Bluetooth signals, and wifi access points. We use this information to provide location-based products and services.

Information from Cookies and Other Tracking Technologies: We use various technologies like cookies and web beacons to collect information when you interact with our website or emails. This includes information like browser type, time spent on the website, pages visited, referring URL, and other aggregated website analytics. We use this information to understand how visitors use and engage with our website.

How We Use Information

We use the information we collect for purposes like:

– Providing, operating, maintaining, and improving our website and services
– Processing orders and delivering products and services
– Communicating with you about your account, activities, orders, and inquiries
– Providing customer service and support
– Understanding how visitors use our website and services
– Personalizing content and experiences on our website
– Improving our website content, products, and services
– Preventing fraud, abuse, security, and technical issues
– Protecting rights and property
– Complying with legal obligations

How We Share Information

We do not sell or rent your personal information to third parties. We share information with:

– Service providers and partners who assist us in operating the website and conducting our business by providing services like website hosting, order fulfillment, payment processing, marketing, analytics, and customer service.
– Law enforcement, government authorities, or third parties when compelled by a subpoena, court order, or other legal process.
– Third parties as necessary to protect our, your, or others’ rights, property, or safety.
– Third parties as part of a merger, acquisition, bankruptcy, or other transfer of all or part of our assets.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Your Choices & Rights

– You can opt-out of receiving our marketing emails by following the unsubscribe instructions included in the emails. Note that you cannot opt-out of receiving essential account-related communications.
– You can access, update, or delete certain information from your account by logging into your account and updating your account information and preferences.
– Upon request, we will provide you with information about whether we hold any personal information about you. You can also request that we delete personal information we hold about you.

Data Retention

We retain your personal information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Security

We take reasonable technical and organizational measures to protect your information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.

Changes To This Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will revise the “Last Updated” date at the top of this policy. Any material changes will be effective upon our posting of the updated Privacy Policy. Your continued use of our services after the effective date will constitute acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@tallypets.com

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